E-commerce turns up the heat on fulfillment companies

The e-commerce boom in the United States has already irrevocably changed the traditional dynamics between supply chain members, but we are still far from seeing how these dynamics will re-form – if ever – after the dust settles, according to an in-depth report released last week from third party logistics (3PL) research organization Armstrong & Associates (A&A). The new expectation from consumers for free and fast delivery, birthed from the advent of Amazon Prime in 2005, has put a strain on fulfillment and logistics companies across the U.S., the report said. 3PLs, specifically, are feeling the heat emanating from the transforming market.

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